Privacy Policy

Introduction

Affort Racu is committed to protecting your privacy and handling your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Company name and professional details
• Course enrollment and participation data
• Payment and billing information
• Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data (subject to your consent)

How We Use Your Information

We use the information we collect to:

• Process course enrollments and deliver training services
• Communicate with you about courses, schedules, and updates
• Process payments and maintain billing records
• Improve our website and course offerings
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized access

Legal Basis for Processing

We process your personal data based on:

• Contract performance: Processing necessary to fulfill our training services
• Consent: For marketing communications and optional data uses
• Legitimate interests: For business operations, fraud prevention, and service improvement
• Legal obligations: For compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third parties who assist in operating our website, processing payments, or delivering courses
• Professional advisors: Lawyers, accountants, and other professional consultants
• Legal authorities: When required by law or to protect our legal rights

All third parties are required to maintain the confidentiality and security of your personal information.

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements

After the retention period, we securely delete or anonymize your data.

Your Rights

Under the PDPA and applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of consent: Withdraw consent for data processing where consent is the legal basis
• Data portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Deletion: Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside Singapore. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 152 Beach Road, Gateway East Building, Singapore 189721